You’re here because you want to know whether your healthcare coverage may provide access to fresh food deliveries and extra wellness support. You’re in the right place.

This guide walks you through the entire process — from eligibility verification to receiving your first delivery — so you know exactly what to expect along the way.

✅ What you’ll learn on this page

📋 Information you may need before starting
🔍 How eligibility verification works
📦 What happens after approval
🚚 Expected delivery timelines

Step 1: Keep your health plan information nearby

Before starting the process, make sure you have access to these details:

Information Where to find it
Health plan name Insurance member card
Member ID number Insurance card or online portal
ZIP code Current residential address
Date of birth Identity verification purposes

Most initial reviews do not require a Social Security number. The process follows privacy and healthcare security standards and does not affect your current coverage.

Step 2: Verify eligibility through the official platform

Eligibility checks are completed directly through the official Pyx Health platform. The system reviews whether your health provider participates and whether your plan includes food-related support services.

⚠️ Important

Eligibility checks are free and do not create any commitment. If you prefer personal assistance, contact 1-855-499-4777 (TTY: 711), Monday through Friday from 8AM–8PM.

Step 3: Review your delivery information

If your health coverage qualifies, you can confirm or update your preferred delivery location.

The address for deliveries does not necessarily need to match the address associated with your insurance records.

If services are unavailable in your location today, future notifications may be available once coverage expands.

Step 4: Access additional resources through the mobile app

The Pyx Health app for iOS and Android devices may provide access to additional support features including:

  • Doctor and pharmacy search tools
  • Transportation assistance information
  • Community food resources
  • Mental wellness support services
  • Communication with care coordinators
  • Nutrition information and healthy recipes

Step 5: Receive your scheduled deliveries

Stage Estimated Timeline
Eligibility review Immediate
Coverage confirmation 1–3 business days
First scheduled delivery 7–14 days
Recurring deliveries Monthly

What participants have shared

“I learned about support resources that I had never noticed before, and that information was very helpful.”
— Program Participant
“The process felt simple, and having access to support made things much easier to understand.”
— Program Participant

Visit the official portal now

Review your eligibility directly on the official Pyx Health website. The process is free, secure, and generally takes only a few minutes.

  • No cost or obligation
  • No impact on your current healthcare benefits
  • Phone support available
  • Benefits available for eligible members
VISIT OFFICIAL PORTALFree eligibility review — quick and secure